For schools accessing the Kenya Primary School Education Assessment (KPSEA) Portal, managed by the Kenya National Examinations Council (KNEC), it’s crucial to maintain secure login credentials. Occasionally, schools may need to reset their passwords due to lost or forgotten login details. This guide provides a detailed, step-by-step process on how to reset your KPSEA Portal password through the CBA (Competency-Based Assessment) Portal.
READ ALSO: How to Login to KPSEA Portal
Resetting the password requires coordination with the Sub-County Director of Education (SCDE), ensuring secure and authorized access to the system.
How to Reset KPSEA Portal Password
Step 1: Accessing the CBA Portal to Reach the KPSEA Portal
The KPSEA Portal is available only through the CBA Portal, which acts as a central hub for accessing KNEC’s assessment tools. Schools can reach the CBA Portal using any of the following options:
- Direct URL: Navigate directly to the portal by entering https://cba.knec.ac.ke in your browser. This URL provides instant access to the portal homepage.
- Via the KNEC Website: Go to the official KNEC website at https://www.knec.ac.ke. From the homepage, look for the “CBA Portal” button, typically displayed prominently for easy access. Clicking this button will redirect you to the CBA Portal login page.
- Through the KNEC-Portal URL: You can also use https://knec-portal.ac.ke to reach the login page. Once on the homepage, find and click the “CBA Portal” link to be redirected.
Once you reach the CBA Portal login page using one of these options, you’re ready to initiate the password reset process.
Step 2: Using the “Forgotten Password” Option on the CBA Portal Login Page
Once on the CBA Portal login page, locate the link labeled “Need Help or Forgotten Password? Click Here.” This option is typically positioned near the login fields, making it easy to spot. Clicking this link initiates the password reset process, designed to help schools securely regain access to the portal.
Clicking the “Forgotten Password” link signals to the system that you require a new password. This step is essential as it directs you to the instructions for contacting your designated Area Sub-County Director of Education (SCDE), who is authorized to assist with password recovery for school accounts.
Important Notice:
In case you have a challenge logging into the CBA portal e.g. Unregistered school code or
forgotten your password, click on the button. A pop up message: “Kindly Contact your Area SCDE to Register your school for the KNEC Code which is the Username and you will also be provided with a Password after Registration. If Forgotten Password kindly Contact your Area SCDE for a New Password” shall be displayed for your action as advised. You shall therefore login into the CBA portal upon acquiring the login credentials.
Step 3: Contact Your Area SCDE for a New Password
In cases where a password reset is required, the CBA Portal instructs users to contact their Sub-County Director of Education (SCDE) for assistance. The SCDE plays an important role in ensuring that only authorized personnel have access to the system, thus safeguarding confidential school and student data.
To proceed, reach out to your local SCDE office and explain your need for a password reset on the KPSEA Portal. The SCDE office will verify your school’s identity and account details, ensuring that the request is legitimate. Once verified, the SCDE will generate a new password for your school’s account in the CBA system.
Step 4: Receiving the New Password via Registered Email
After the SCDE has created a new password for your KPSEA Portal access, it will be sent to the email address registered in the CBA system. It’s essential that the registered email is monitored regularly, as this is the primary method of receiving updated credentials.
If your school’s email address in the CBA system needs updating or verification, you may be required to provide additional information to the SCDE. This step ensures that only verified school contacts receive sensitive login details. Once the email arrives with the new password, store it securely and make a note of any specific guidelines provided for its use.
Step 5: Using the New Password to Log into the KPSEA Portal
Now that you have your new password, return to the CBA Portal and log in using your school’s Username and the new password provided by the SCDE. Carefully enter the information to avoid any errors. If the login is successful, you’ll be redirected to the CBA Portal homepage, where you can access the KPSEA Portal by clicking the appropriate link.
Once inside the KPSEA Portal, review your login information and consider updating your password to something secure yet memorable, as long as it meets KNEC’s password security requirements. Ensure that the password remains confidential, and avoid sharing it with unauthorized personnel to protect the privacy and security of student data.
Important Tips for Managing KPSEA Portal Password
- Keep Passwords Private and Secure: Ensure that passwords are stored securely and known only to authorized personnel. Unauthorized access can compromise sensitive information within the KPSEA system.
- Regularly Monitor Registered Email: The email registered in the CBA system is used for password updates and other important notifications, so it’s essential to keep this email account active and accessible.
- Contact SCDE Promptly if Issues Arise: For any challenges during the password reset process, reaching out to the SCDE will ensure you receive guidance and support for accessing the portal.
Conclusion
Resetting your KPSEA Portal password is a straightforward process, provided you follow the correct steps through the CBA Portal and work closely with your Area Sub-County Director of Education. This secure process ensures that only authorized school representatives can access the portal, thus maintaining the integrity of student data and assessment information.
READ ALSO: How to Access KPSEA Portal
By following these steps, schools can regain access to the KPSEA system confidently, continuing their essential role in student registration and management.
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