If you’ve lost your original logbook or it has been damaged, applying for a duplicate logbook in Kenya is a straightforward process. The National Transport and Safety Authority (NTSA) provides a structured and efficient online procedure for obtaining a duplicate logbook through their eCitizen portal.
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Below, we provide a detailed guide on how to apply for a duplicate logbook, including the requirements, steps involved, and the associated charges.
What is a Duplicate Logbook?
A duplicate logbook is a replacement document issued by NTSA to vehicle owners who have either lost or damaged their original logbook. This document serves the same purpose as the original, showing proof of ownership and necessary information about the vehicle. Having a logbook is essential for vehicle ownership transfer, insurance claims, and other formal processes, so getting a duplicate is vital if the original is no longer accessible.
Requirements for Applying for a Duplicate Logbook
Before starting the application, ensure you have the following documents ready, as they will be required during the application process:
- Police Abstract: A police report showing that the original logbook has been lost or stolen.
- Sworn Affidavit: A notarized document stating the reason for the loss or damage of the original logbook.
- Tape Lift Report: This document may be required to verify ownership and confirm the vehicle’s identity.
Cost and Processing Time
- Charges: Ksh. 2,550 (paid through the eCitizen portal).
- Processing Time: 3 working days from the date of successful submission and payment.
Now, let’s break down the step-by-step process to apply for a duplicate logbook.
How to Apply for a Duplicate Logbook in Kenya
Step 1: Log into Your eCitizen Account
- Visit the eCitizen portal (https://www.ecitizen.go.ke) and log in to your account. If you don’t have an account, you’ll need to create one by providing your personal details and setting up a password.
- Once logged in, go to the NTSA service portal (New).
- Select Motor Vehicle Services and click on View to access various motor vehicle-related services offered by NTSA.
Step 2: Begin the Duplicate Logbook Application
- On the NTSA service page, select Duplicate Logbook from the available options, then click Next to proceed.
- Choose the reason for requesting a duplicate logbook. The options typically include “Lost,” “Damaged,” or “Stolen.” Select the option that applies to your situation.
- Attach the required documents in ONE PDF file. The documents needed include the Police Abstract, Sworn Affidavit, and Tape Lift Report. Make sure all documents are scanned and combined into a single PDF file to upload smoothly.
- Select your preferred logbook collection office. This is the location where you will pick up your duplicate logbook once it’s ready.
Step 3: Finalize the Application and Make Payment
- Enter the details of the authorized person who will collect the logbook on your behalf (if applicable). This could be a trusted family member or friend if you cannot pick up the document yourself.
- Click Search to confirm the details of your application.
- Scroll down to find the Declaration Box and tick it to agree with the terms and conditions. Then, click Preview to review the application for any errors or missing information.
- If everything looks correct, proceed to Submit and pay for the duplicate logbook. The fee for this application is Ksh. 2,550. Payment can be made through mobile money, debit, or credit cards within the eCitizen portal.
- After successful payment, click Complete to finalize the application.
What Happens Next?
Once your application has been submitted and payment is completed, NTSA will process your request within three working days. You will receive a notification once your duplicate logbook is ready for collection at your selected collection office. Make sure to bring a valid ID when picking up the logbook, as it will be required to verify your identity.
Important Tips for a Smooth Duplicate Logbook Application
- Document Preparation: Ensure all required documents are properly prepared and combined into a single PDF file before starting the application. This will help prevent delays.
- Accurate Information: Double-check all information entered, especially the details of the authorized person for collection if you are not collecting it yourself.
- Stay Updated: Keep an eye on your email and eCitizen account for any updates from NTSA regarding your application.
Why You May Need a Duplicate Logbook
There are several reasons why a vehicle owner in Kenya might need a duplicate logbook:
- Loss or Theft: Logbooks can be lost due to misplacement or theft. A duplicate logbook allows you to maintain proof of ownership.
- Damage: If your logbook is damaged or defaced, it may no longer be acceptable for formal transactions, necessitating a duplicate.
- Ownership Transfers: In some cases, a duplicate may be needed for transferring ownership if the original document is unavailable.
Conclusion
Applying for a duplicate logbook in Kenya is a simple process that can be completed within a few days through the NTSA portal on eCitizen. With clear steps and a reasonable fee, NTSA has streamlined the process, making it accessible and user-friendly for all vehicle owners. Ensure you have all required documents and follow each step carefully to avoid delays.
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Having a duplicate logbook on hand is crucial for any vehicle-related legal or financial transaction, so don’t hesitate to apply if you’ve lost or damaged your original document. By following the steps above, you can successfully obtain a duplicate logbook and continue with vehicle transactions without any inconvenience.
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