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Apply for a Short Term Road Service Licence (RSL) in Kenya for temporary PSV route changes. Quick, same-day processing through NTSA eCitizen portal.

How to Apply for Short Term Road Service Licence (RSL)

Posted on by Tutorials Handbook

Applying for a Short Term Road Service Licence (RSL) is a process managed by the National Transport and Safety Authority (NTSA) in Kenya. The purpose of this temporary license is to allow Public Service Vehicles (PSVs) to operate beyond their usual licensed route for a short period, typically no more than three days.

READ ALSO: How to Apply for Provisional Driving Licence

This service is highly beneficial for operators who may need to serve new routes for short-term needs, such as special events or emergencies. Here’s a comprehensive guide on how to apply for the Short Term RSL.

What is a Short Term Road Service Licence (RSL)?

The Short Term RSL is issued to PSV operators in Kenya, permitting them to operate outside their registered routes. This flexibility allows PSVs to adapt to temporary needs without breaching their licensing agreements, as they’re still accountable to NTSA regulations.

Who Needs a Short Term RSL?

Public Transport Operators (PTO) who require route flexibility, typically for:

  • Special events such as public gatherings, conferences, or sporting events.
  • Emergency transport needs.
  • Short-term commitments requiring operation outside the usual routes.

How to Apply for Short Term Road Service Licence (RSL)

To apply for a Short Term RSL, you must have an active eCitizen account, as this is the primary platform for all NTSA services. Below is a clear, step-by-step guide to complete your application process.

Step 1: Log in to Your eCitizen Account

  • Visit eCitizen and enter your credentials to log in.
  • Ensure that you have registered as a Public Transport Operator (PTO) on the platform for smooth access to NTSA services.

Step 2: Access the NTSA Service Portal

  • Once logged in, navigate to the NTSA services portal.
  • If you’re new to the NTSA portal, select “New” to create your profile as a Public Transport Operator (PTO).

Step 3: Select the Vehicle

  • On the NTSA portal dashboard, find and select your vehicle from the list available under your account.
  • Click on “View” to access details about the selected vehicle.

Step 4: Apply for Short Term RSL

  • Locate the Short Term RSL icon and click on it to begin the application.
  • Fill in the required details, including route information, duration of operation, and any other specific instructions.

Step 5: Submit the Application

  • Double-check all details to ensure accuracy, as errors can delay the approval process.
  • After confirming the details, submit the application through the portal.

Step 6: Make Payment

  • The cost for a Short-Term RSL is Ksh 1,350. Payment options will be presented to you upon submission of the application.
  • Pay the fee using the provided payment options (often via M-Pesa or other mobile banking options linked to the eCitizen portal).

Step 7: Check Application Status and Download the RSL

  • Once payment is complete, navigate to the “Application History” section under your account.
  • Monitor the status of your application here; the processing timeline is generally same-day.
  • When approved, download your Short Term RSL from the portal and print a copy to have on hand during operation.

Key Points to Remember about Short Term RSL

  • Application Cost: The Short Term RSL costs Ksh 1,350, payable directly via the eCitizen portal.
  • Timeline: Processing is usually done on the same day, making it a quick solution for urgent needs.
  • Validity Period: The license is valid for a maximum of three days, so ensure you plan your routes accordingly.
  • Compliance: Always have a printed copy of your Short Term RSL on hand to present to enforcement officers if required.

Frequently Asked Questions (FAQs) about Short Term RSL

1. Can I extend a Short Term RSL beyond three days?

No, the Short Term RSL is strictly limited to three days. For operations exceeding this period, you may need to consider alternative licensing options through NTSA.

2. What happens if I am found operating outside my route without an RSL?

Operating outside a licensed route without a valid RSL is considered a regulatory violation and may result in fines or licence suspension.

3. Is there a limit to how many times I can apply for a Short Term RSL?

There is no specified limit, but frequent applications may be scrutinized by NTSA to ensure compliance with route regulations.

4. How long does it take to get the Short Term RSL?

Applications are usually processed on the same day, but it’s best to apply early in the day to avoid delays.

Conclusion

Applying for a Short Term Road Service Licence is a straightforward and beneficial process for Public Service Vehicle (PSV) operators needing temporary route flexibility.

READ ALSO: How to Apply for Interim Driving Licence

The NTSA eCitizen portal has streamlined the application, making it accessible to operators across Kenya. By following these steps, you can ensure your application is complete, compliant, and processed without delay.

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