When setting up your Starlink satellite internet service, one crucial step is obtaining and using your unique Starlink Identifier. This identifier is vital for activating your service and ensuring that your equipment is correctly registered and operational. In this comprehensive guide, we’ll explore everything you need to know about finding and using your Starlink Identifier, including various types and formats, how to locate them, and troubleshooting tips for common issues.
READ ALSO: How to Activate Starlink in Kenya
After purchasing Starlink from an authorized retailer or via transfer, your unique Starlink Identifier will be needed to activate your service. Finding your Starlink Identifier is crucial as it is needed to activate your Starlink internet device.
What is a Starlink Identifier?
A Starlink Identifier is a crucial unique code linked to your Starlink equipment, pivotal for both activating and managing your Starlink internet service. This identifier ensures that each piece of equipment is correctly recognized and registered within the Starlink system, facilitating a smooth setup and operational process. Without this identifier, the system cannot accurately link your equipment to your account, which could lead to difficulties in service activation and management.
There are several types of Starlink Identifiers, each serving a specific purpose. The Terminal ID, for instance, is associated with your Starlink terminal (satellite dish) and is used within the Starlink App for service management and troubleshooting. On the other hand, the Kit Serial Number is tied to the Starlink kit as a whole, providing a way to track and manage the hardware from the moment it is shipped to you.
Understanding these identifiers is essential for efficient service setup and ongoing management. The Terminal ID helps in linking your dish to your Starlink account, while the Kit Serial Number is crucial for inventory and support purposes. Both identifiers ensure that your equipment is properly integrated into the Starlink network, allowing you to enjoy reliable and effective satellite internet service.
Types of Starlink Identifiers (Starlink Identifier formats)
1. Terminal ID (located in the Starlink App)
The Terminal ID is a unique identifier for your Starlink terminal (satellite dish). This ID is primarily used within the Starlink App for managing your service. To locate your Terminal ID, follow these steps:
- Complete Your Setup: Before you can find your Terminal ID, ensure that your Starlink system is fully set up and activated on your Starlink account. If you require assistance with the activation process, refer to the Starlink FAQ.
- Open the Starlink App: Download and open the Starlink App from the App Store (iOS) or Google Play (Android).
- Log In: Enter your Starlink account credentials to log in to the app.
- Access Advanced Settings: On the home screen of the app, scroll down to the bottom and select the “Advanced” option.
- Locate Your Terminal ID: In the ‘Starlink’ section under Advanced settings, you will find your Terminal ID. It is formatted like
01000000-00000000-00e1c9f7. Be sure not to include “ut” in front of this code.
2. Kit Serial Number (located on the Starlink Kit shipping label )
The Kit Serial Number is associated with the physical Starlink kit you received. This number is essential for tracking and managing your equipment. To find the Kit Serial Number:
- Check the Shipping Label: Examine the box that your Starlink kit was shipped in. The Kit Serial Number is printed on the shipping label and usually formatted like
KIT00000000, for example,KIT12345678. - Locate the Label: Look for the label on the side or top of the box. It should be clearly marked and easy to read.
3. Starlink Serial Number (refer to specific Starlink hardware type)
Different Starlink hardware models have serial numbers located in various places. Here’s where to find them:
- Starlink Standard & Starlink Enterprise: The serial number is located on the back of the Starlink dish, near the connector port. It typically appears as
SN: 2ABC000000000000. - Starlink Mini: The serial number can be found on the back of the dish, at the bottom left of the Kickstand. It might be displayed as
SN: MIN000000000000. - Standard Actuated: For this model, the serial number is located on the bottom of the Starlink mast. An example format is
SN: 2ABC000000000000. - High Performance: The serial number is located on the bottom of the Starlink mast, similar to the Standard Actuated. It might appear as
SN: HPCP000000000000. - Flat High Performance: The serial number for this model is located on the back of the dish, near the connector port. It will look like
SN: HPCP000000000000.
How to Find Your Starlink Identifier
Finding your Starlink Identifier involves locating both your Terminal ID and Kit Serial Number. Here’s a detailed guide on how to find each:
1. Finding Your Starlink Terminal ID
- Ensure Full Setup: Make sure your Starlink system is fully set up and connected to your Starlink account. If you encounter issues, consult the Starlink FAQ for setup help.
- Log Into the Starlink App: Open the Starlink App on your mobile device and log in with your account details.
- Navigate to Advanced Settings: On the app’s home screen, scroll down to the bottom and tap on “Advanced.”
- Retrieve Your Terminal ID: In the ‘Starlink’ section under Advanced settings, locate your Terminal ID. It should be a string similar to
01000000-00000000-00e1c9f7. Do not include “ut” in front of this code.
2. Finding Your Starlink Kit Serial Number
- Examine the Shipping Box: Look for the shipping label on the box your Starlink kit came in. The Kit Serial Number will be printed here, usually formatted as
KIT00000000(e.g.,KIT12345678). - Read the Label: Ensure you can clearly read the serial number on the shipping label.
3. Finding Starlink Serial Numbers for Specific Hardware Models
- Starlink Standard & Starlink Enterprise: Check the back of the Starlink dish near the connector port for the serial number, formatted as
SN: 2ABC000000000000. - Starlink Mini: Look at the back of the dish, particularly at the bottom left of the Kickstand, for the serial number, formatted as
SN: MIN000000000000. - Standard Actuated: Find the serial number on the bottom of the Starlink mast, formatted as
SN: 2ABC000000000000. - High Performance: Locate the serial number on the bottom of the Starlink mast, formatted as
SN: HPCP000000000000. - Flat High Performance: The serial number can be found on the back of the dish near the connector port, formatted as
SN: HPCP000000000000.
Troubleshooting “Invalid Device ID” Errors with your Starlink Identifier
If you encounter an “Invalid Device ID” error during activation, try the following steps:
- Verify Your Identifier: Double-check that you have entered the Starlink Identifier correctly, with no extra spaces or incorrect characters.
- Consult Documentation: Refer to the user manual or setup guide for your Starlink equipment to ensure you are using the correct identifier.
- Contact Starlink Support: If issues persist, visit the Starlink support page to submit feedback or seek assistance from the Starlink support team.
Conclusion
Your Starlink Identifier is a key element in the setup and management of your Starlink internet service. By understanding and locating both the Terminal ID and Kit Serial Number, you can ensure a smooth activation process and effective management of your Starlink system. Follow the steps outlined in this guide, and if you encounter any issues, utilize the available troubleshooting tips and support resources.
READ ALSO: How to Download Starlink App in Kenya
With your Starlink Identifier in hand, you’re well on your way to enjoying reliable satellite internet service. If you need further assistance or have additional questions, don’t hesitate to reach out to Starlink’s customer support for help.
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